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Why have Butlers moved to an opt out monthly tax investigation insurance?

  • Writer: Hayley Meagher BFP FCA
    Hayley Meagher BFP FCA
  • Sep 25, 2025
  • 2 min read

Investigations by HMRC are on the rise. An investigation can be on any type of submission to HMRC including payroll, vat, tax returns and company accounts. They can even extend to gift aid claims. On average, investigations can drag out, sometimes taking between 3 and 18 months.


Even if nothing is found to be incorrect following an investigation, HMRC will not reimburse fees spent to defend your position.


Butlers has always offered tax investigation insurance which when renewed annually, covered the cost of fees should you be investigated. However, with the incorporation of Debra Clark and Co we have been able to negotiate better value cover from the same provider.


This, coupled with the experiences of clients having to pay thousands for our defence as they do not have cover, and go without advanced advice from legal specialists, has led to clients simply having to resign to letting HMRC go unchallenged.


Therefore, Butlers has now adopted an opt out insurance cover for all clients. You may have already seen us adding £3.50 per month for sole traders and £7 per month for companies to your monthly invoices for this insurance.


This low priced cover is the equivalent of each year of having to pay for just 20 minutes of time for us if you are investigated but provides the cover of a full defence if the unfortunate occurs and provides peace of mind for our clients.


Should you wish to opt out when we add the policy to your fee package please contact Joanne Bond on JB@butlersfinancial.co.uk and she will opt you out of our cover scheme. Please however, remember hourly rates for investigation work are approximately £120 per hour so we do urge you to fully consider the proposal offer.




If you need to speak to us you can always book an appointment online.




 
 
 

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